REQUISITES

WORLDPLASE LLP

BIN 171140022248

Location (legal address): 050026, Republic of Kazakhstan, Almaty,

st. Aiteke bi, house 202, office 26.

Phone: +77273959165

Email: worldplase.com@gmail.com

PUBLIC OFFER OF THE INTERNET STORE WORLDPLASE LLP

 

BASIC CONCEPTS

• Site Visitor - a person who came to the site worldplase.com without the purpose of placing an Order.

• User - an individual, a visitor to the Site, accepting the terms of this offer and wishing to place Orders in the online store worldplase.com.

• Buyer - the User who placed the Order in the online store worldplase.com.

The Seller is Worldplase LLP, a legal entity registered under the laws of the Republic of Kazakhstan, located at the address: Republic of Kazakhstan, Almaty, st. Aiteke bi, house 202, office 26, BIN 171140022248.

• Online store - an Internet site owned by the Seller, located on the Internet at: worldplase.com, where the Goods offered by the Seller for purchase are presented, as well as the terms of payment and delivery of the Goods to the Buyers.

Phone: +7/727/3959165

• Email: worldplase.com@gmail.com

• Website — www.worldplase.com

• Goods - an object of the material world, not withdrawn from civil circulation and presented for sale on the Site. A detailed description, characteristics of the Goods are indicated on the corresponding page with the Goods on the Worldplase.com Website.

• Order - a duly executed request of the Buyer for the purchase and delivery to the address specified by the Buyer / through self-pickup of the Goods selected on the Site.

 

This document, in accordance with paragraph 5 of Article 395, paragraph 1 of Article 447 of the Civil Code of the Republic of Kazakhstan, is a public offer containing all the essential conditions for concluding a contract of sale of Goods between the Online store of "WORLDPLASE" LLP and the user of the Online store services/By the Buyer and determines the conditions for the purchase of Goods through the Website of the Online store

www. worldplase.com

 

1 GENERAL PROVISIONS

1.1. This public offer contains all the essential conditions for concluding a contract for the sale of the Goods with the Buyer.

1.2. By placing an Order for the Goods in the Online Store, the Buyer unconditionally agrees and accepts the terms of this offer. In case of disagreement with this Public Offer, the User is obliged to immediately stop using the service and leave the Worldplase.com Site.

1.3. The Seller has the right to unilaterally change the terms of this offer with bringing to the attention of the Buyer by posting the offer in a new edition on the Site.

1.4. The buyer has the right to use the interactive resources of the online store for its intended purpose, leave reviews, comment on materials, and conduct online communication when the functionality is available.

1.5. A public offer is recognized as accepted by the User from the moment he places an Order on the Site or from the moment he accepts an Order from the User by phone numbers of the online store. In case of acceptance of the offer, the User is considered to have entered into a contract for the sale of the ordered goods with the Seller and acquires the status of the Buyer.

1.6. By informing the Seller of his last name, first name, patronymic, delivery address, e-mail and phone number, the Site Visitor/User/The Buyer consents to the use of these means of communication, including the use and storage of personal data by the Seller, as well as by third parties involved in fulfilling obligations under this offer to Site Visitors/By users/Buyers, in order to fulfill obligations under the contract of sale, as well as for promotional and informational mailings containing information about discounts, upcoming and current promotions and other events of the Seller, as well as other information directly related to the fulfillment of obligations under the contract of sale.

 

2. STATUS OF THE ONLINE STORE

2.1. The online store is the property of the Seller and is intended for the organization of a remote method of selling Goods via the Internet.

2.2. The online store is not responsible for the content and accuracy of the information provided by the Buyer when placing an Order.

3. BUYER STATUS

3.1. The buyer is responsible for the accuracy of the information provided when placing an order, and its purity from claims of third parties.

3.2. The Buyer confirms his agreement with the conditions established by this offer by putting a mark in the column "I agree with the terms of the offer". Thus, the Buyer confirms that the conditions of the offer have been read and understood by him.

3.3. The use of the resource of the online store to view and select the Goods, as well as to place an Order is free of charge for the Buyer.

3.4. The Goods are purchased by the Buyer solely for personal, family, household needs not related to business activities.

 

4. SUBJECT OF THE AGREEMENT OF PURCHASE AND SALE (OFFER)

4.1. The Seller, on the basis of the order(s) of the Buyer, sells the Goods to the Buyer in accordance with the conditions and at the prices set by the Seller in the offer, subject to the availability of the Goods in the Seller's warehouse. Goods with a zero price or without a price indication are recognized as being out of stock.

4.2. Delivery of goods ordered and paid by the Buyer is carried out by the Seller (carrier).

4.3. The relationship between the Buyer and the Seller is subject to the provisions of the legislation of the Republic of Kazakhstan, including, but not limited to, the provisions of the Civil Code of the Republic of Kazakhstan, the Law of the Republic of Kazakhstan "On Protection of Consumer Rights" (hereinafter referred to as the "Law").

4.4. The Buyer is considered to have accepted all the terms of the offer (acceptance of the offer) in full and without exception from the moment the Seller receives a message about the Buyer's intention to purchase the goods on the terms proposed by the Seller.

5. PROCEDURE FOR CONCLUDING THE AGREEMENT OF PURCHASE AND SALE

5.1. The Buyer can place an Order independently on the Website of the Online Store, or through the manager of the Online Store by calling the numbers indicated on the Site, on the terms of the public offer of the Online Store.

5.2. When placing an order in the online store, the Buyer is obliged to provide the following information about himself:

• Last name, first name, patronymic (if any) (for individuals) of the Buyer of the Goods;

• delivery address of the Goods;

• contact phone number and e-mail of the Buyer of the Goods.

5.3. The will of the Buyer to conclude a contract of sale is carried out by entering the latter with the relevant data specified in clause 5.2. of this offer to the Order form in the online store through the Site, or by submitting an Order through the manager of the online store.

5.4. The contract of sale is considered concluded after the confirmation of the Buyer's Order by the online store in the manner specified in clause 7.3. purchase and sale agreements (offers).

5.5. The online store does not edit the information about the Buyer listed in clause 5.2. purchase and sale agreement (offer), except when editing information about the Buyer is due to the actions of the Buyer himself, such as changing the delivery address, changing the contents of the Order, and other cases.

 

6. PRODUCT INFORMATION

6.1. The product is presented on the Site through graphic images-samples, which are the property of the online store.

 

7. PROCEDURE FOR PURCHASING GOODS

7.1. The Buyer has the right to place an Order for any Goods presented in the Online Store. Each Product can be ordered in any quantity, provided that the Seller has it. Exceptions to this rule are indicated in the description of each Product in case of promotions, withdrawal of the Product from sale, etc.

7.2. The order can be placed by the Buyer by the phone numbers indicated on the Site, or placed independently on the Site.

7.3. After placing the Order, the Seller confirms the Buyer's Order by sending to the Buyer's e-mail information confirming the acceptance of the Order, indicating the selected Product, its price and the total amount of the order, or the manager of the online store contacts the Buyer by phone, or by sending the Buyer an SMS notification.

7.4. In the absence of the Goods in stock, the manager of the online store is obliged to inform the Buyer about this (by phone or via e-mail/SMS).

7.5. If the Goods are not available from the Seller, the Buyer has the right to replace it with another Good or cancel the Order.

7.6. The term of delivery of the Goods to the Buyer is not more than 45 days and begins to be calculated on the next day after the Buyer receives confirmation of acceptance of the Order. Delays in delivery are possible due to unforeseen circumstances that occurred through no fault of the Seller, as well as due to heavy loads during promotions, during holidays, and so on. In these cases, the Seller has the right to unilaterally change the delivery time of the Goods without notifying the Visitors/Buyers.

8. PRODUCT PRICE

8.1. The price of the Goods in the Online store is indicated in tenge per unit of Goods.

8.2. The price of the Goods indicated on the Website can be changed unilaterally by the Online store, while the price of the Goods ordered and paid for by the Buyer cannot be changed.

8.3. The total cost of the Order consists of the cost of the Goods, the cost of delivery.

8.4. The cost of delivery of each Order is calculated individually, based on the ordered Goods, the weight of the Goods, the region and method of delivery, as well as (if necessary) the form of payment.

 

9. PAYMENT FOR THE GOODS

9.1. The methods and procedure of payment for the cost of Goods and delivery (if necessary) are indicated on the Website in the section "Payment and Delivery". If necessary, the order and terms of payment for the ordered Goods and delivery (if necessary) are negotiated by the Buyer with the manager of the Online store.

9.2. In case of cash payment, the Buyer is obliged to pay the Seller the price of the Goods at the time of its transfer by transferring money to the representative of the Online store who will deliver the Goods or to the delivery courier.

9.3. The Buyer pays for the Order in any way chosen in the Online store.

9.4. The Seller is obliged to provide the Buyer with a document confirming the purchase of the Goods (control, electronic or commodity receipt).

 

10. DELIVERY OF GOODS

10.1. The methods, procedure and terms of delivery of Goods are indicated on the website in the sections "Payment and Delivery". The cost of delivery depends on the weight, dimensions of the parcel and the delivery region.

10.2. The transfer of ownership and the risk of accidental loss, loss or damage of the Goods passes to the Buyer from the moment the goods are handed over to the Buyer at the place of execution of the contract of sale, from the moment the Parties sign the act of acceptance and transfer of the goods (consignment note) or issue a document confirming the purchase of the Goods (control or receipt) upon pickup of the Goods by the Buyer.

10.3. Upon delivery, the Goods are handed over to the Buyer.

10.4. The buyer is obliged to accept the goods in quantity and assortment at the time of its acceptance.

10.5. Upon receipt of the goods, the Buyer has the right, in the presence of a representative of the Seller (carrier), to check its compliance with the consignment note, to make sure by the name of the goods in quantity, quality, completeness of the goods, as well as in the absence of visible defects. The buyer, upon receipt of the goods, is obliged to sign the buyer's Order, confirming with his signature that he has no complaints about the appearance and completeness of the goods.

10.6. The Buyer understands and agrees that the delivery is a separate service that is not an integral part of the Goods purchased by the Buyer, the provision of which ends at the time of receipt of the Goods and payment for it.

10.7. To clarify the date, time and, if necessary, the delivery route, you can contact the manager, who contacts the Buyer to confirm the Order. The Buyer accepts and agrees that the date, time and route of delivery of Goods by carriers are in the exclusive competence of such carriers and in some cases this information cannot be brought to the attention of the Buyer by employees and specialists of the Seller's call center; at the same time, the employees and specialists of the Seller's call center undertake to provide any possible assistance and take all measures depending on them to provide the Buyer with such information. The term "carrier" in this Offer refers to organizations that deliver Goods to Customers.

11. GOODS WARRANTY

11.1. The warranty period for the goods is established in accordance with the Law and the internal regulatory documents of the Seller and is displayed on the website of the online store.

11.2. The Buyer has the right to exchange or return the Goods of good quality, if it has not been in use, its presentation, consumer properties, seals, labels, as well as a document confirming the fact of purchasing the Goods, have been preserved within fourteen calendar days from the date of purchase of the Goods.

11.3. Claims to the quality of the purchased Goods that arose after receipt and payment for the Goods are considered in accordance with the Law of the Republic of Kazakhstan "On Protection of Consumer Rights" and the warranty obligations of the Seller. In this regard, the purchase of the Goods with delivery does not give the Buyer the right to demand from the Seller the delivery of the purchased Goods for the purpose of warranty service or replacement, and does not make it possible to carry out warranty service or replacement of the Goods by visiting the Buyer. The seller (manufacturer) reimburses the consumer for the costs associated with the delivery and (or) return / exchange of the Goods of inadequate quality. The costs associated with the delivery and (or) return / exchange of Goods of good quality shall be borne by the Buyer.

11.4. The product complies with the safety requirements established in the Republic of Kazakhstan and the Customs Union / EAEU.

 

12. RETURN OF GOODS

12.1. The Buyer has the right to refuse the Goods of good quality at any time before its transfer to the Buyer, subject to the Buyer reimbursement of the cost of services for the delivery of the Goods in the city of Almaty and / or other cities of the Republic of Kazakhstan, and after the transfer of the Goods - within fourteen days, in the manner and on the terms provided for by the Law "On Protection of Consumer Rights" and this offer.

12.2. Return of goods of proper quality is possible if its presentation (packaging), consumer properties, seals, labels, as well as a document confirming the fact of purchase of the specified goods are preserved.

12.3. Return of goods, in cases provided for by the Law and this Agreement, is made at the address indicated on the website in the "Contacts" section.

12.4. If the Buyer refuses the goods of good quality, the Seller returns to him the amount paid for the Goods in accordance with the contract of sale, with the exception of the Seller's expenses for the delivery of the Goods to the Buyer, as well as the expenses for the delivery of the returned Goods to the Seller.

12.5. In case of returning the Goods of good quality and, if at the same time, the Goods were delivered to the Buyer free of charge, the Buyer pays the funds spent by the Seller for the delivery of the Goods in all regions, including Almaty. At the same time, the Buyer is aware and agrees that the Buyer's obligation to return the cost of delivery of Goods of good quality follows from the provisions of paragraph 5 of Art. 25 of the Law of the Republic of Kazakhstan dated April 12, 2004 No. 544-II "On the regulation of trading activities". This provision does not apply to the terms of self-delivery of the Order from the Seller's outlets.

12.6. The refund of the amounts paid for the goods by bank transfer is carried out in the manner and on the terms provided by the partner bank.

13. RESPONSIBILITIES OF THE PARTIES

13.1. The parties are responsible in accordance with the legislation of the Republic of Kazakhstan.

13.2. The Seller is not liable for damage caused to the Buyer as a result of improper use of the goods ordered in the online store.

13.3. The parties are released from liability for non-fulfillment or improper fulfillment of obligations under the contract of sale for the duration of force majeure.

 

14. PRIVACY AND INFORMATION PROTECTION

14.1. The personal data of the User/Buyer is processed in accordance with the Law of the Republic of Kazakhstan dated May 21, 2013 No. 94-V "On Personal Data and their Protection" and the Seller's Privacy Policy.

14.2. When registering on the Site, the User provides the following information: Last name, First name, Middle name (if any), contact phone number, email address, date of birth, gender, delivery address of the goods.

14.3. By providing his personal data to the Seller, the Site Visitor/User/Buyer agrees to their processing by the Seller, including for the purpose of fulfilling the Seller's obligations to the Site Visitor/User/Buyer under this Public Offer, promoting goods and services by the Seller, conducting electronic and sms surveys , monitoring the results of marketing campaigns, customer support, organizing the delivery of goods to Buyers, holding prize draws among Site Visitors / Users / Buyers, monitoring the satisfaction of the Site Visitor / User / Buyer, as well as the quality of services provided by the Seller.

14.4. The processing of personal data means any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing) extraction, use, transfer (including transfer to third parties, not excluding cross-border transfer, if the need for it arose in the course of fulfilling obligations), depersonalization, blocking, deletion, destruction of personal data.

14.5. The Seller has the right to send information, including advertising messages, to the e-mail and mobile phone of the User/Buyer with his consent, expressed by performing actions that uniquely identify this subscriber and allow him to reliably establish his will to receive the message.

14.6. The withdrawal of consent to the processing of personal data is carried out by withdrawing the acceptance of this Public Offer.

14.7. The Seller has the right to use "cookies" technology. Cookies do not contain confidential information. The Visitor / User / Buyer hereby consents to the collection, analysis and use of cookies, including by third parties for the purposes of generating statistics and optimizing advertising messages.

14.8. The seller receives information about the ip-address of the visitor to the site www.worldplase.com. This information is not used to identify the visitor.

14.9. The Seller is not responsible for the information provided by the User/Buyer on the Site in a public form.

14.10. The Seller has the right to record telephone conversations with the User/Buyer. At the same time, the Seller undertakes: to prevent attempts of unauthorized access to information received during telephone conversations, and / or its transfer to third parties not directly related to the execution of Orders.

15. INTELLECTUAL PROPERTY

15.1. All textual information and graphic images on the Site are the property of the Seller.

 

16. OTHER TERMS

16.1. The relationship between the Buyer and the Seller shall be governed by the laws of the Republic of Kazakhstan.

16.2. The Purchase and Sale Agreement shall enter into force from the date of acceptance by the Buyer of this offer and shall be valid until the full fulfillment of obligations by the Parties.

16.3. All disputes and disagreements arising from the fulfillment by the Parties of their obligations under the sale and purchase agreement (offer) are resolved through negotiations. If it is impossible to eliminate them, the Parties have the right to apply to the judicial authorities at the location of the Seller, in accordance with the legislation of the Republic of Kazakhstan.

16.4. The online store reserves the right to expand and reduce the product offer on the Site, regulate access to the purchase of any Goods, and also suspend or stop the sale of any Goods at its sole discretion.

16.5. The online store/Website/ and the services provided may be temporarily partially or completely unavailable due to preventive or other work, as well as for any other technical reasons. The technical service of the online store has the right to periodically carry out the necessary preventive or other work with or without prior notice to the Buyers.

16.6. Recognition by the court of the invalidity of any provision of the contract of sale (offer) does not entail the invalidity of the remaining provisions.